Paris, 17 June, 2020 - Total Lubmarine has extended the global reach of its technical support services with the opening of a new Diagomar Plus Laboratory in Chicago, USA.
The new lab opening means the marine lubricant specialist now has 5 centers around the world – with Chicago joining Ertvelde (Belgium), Singapore, Shanghai, and Panama City.
”Our customers around the world value the level of technical expertise and support our dedicated teams are able to offer them to not only help deliver engine lubrication recommendations for optimum cost control results but crucially, through analysis and insight of equipment, to ensure operational efficiency and safety, and helping reduce vessel machinery downtime.
”So we are delighted to extend this level of technical support still further with the opening of our new Diagomar Plus Laboratory in Chicago, ” said Olivier Suming, Service Product Manager at Total Lubmarine.
“North America is an increasingly busy market for us and the opening of the Chicago Lab ensures we have a specialist team on hand to deliver onshore dedicated technical support to our customers,” he added.
Through the new Lab, Total Lubmarine’s customers in North America are able to access rapid and accurate lubricating oil analysis services for monitoring the performance and condition of marine engines and auxiliary machinery – helping them proactively prevent unnecessary damage before it happens.
The range of services available through the new Chicago Lab include standard analyses for Engine Oil, Non-engine Oil, Drain Oil, Thermal Oil, Stern tube Oil, and EAL (Environmentally Acceptable Lubricant).
The combination of technical services, expert lubricant knowledge and specialist insight offered by Total Lubmarine’s Lab network enables ship operators and crews to decide the best courses of action specific to their vessel. This is supported by dedicated marine lubricant specialists from Total who can assist and advise whenever required.
“We have developed this level of service globally that provides the necessary assurance for ship operators and engineers when they need it most,” highlights Olivier Suming. “The speed of service and delivery of final test results using any one of our worldwide labs is usually completed within 48 to 72 hours. Ship operators are supplied with the very best technical insight on the ‘health’ of their engines with quality reports that detail key findings and recommendations from our experts to better support decision making.”
For more information about the range of services available from the Total Lubmarine Laboratory teams, visit: https://www.totallubmarine.com/services/marine-laboratory-services
Notes to editors
Total Lubmarine extends its technical support services with the opening of a new Diagomar Plus Laboratory in Chicago, USA.
About Total Lubmarine
Total Lubmarine, a division of Total Lubrifiants S.A., provides the shipping industry with pioneering marine lubricants and greases. The company is dedicated to partnering with its customers to provide turnkey solutions to their lubricant needs. A genuinely local partner, with sales and technical support based in 100 countries, Total Lubmarine provides one of the world’s largest delivery hub networks – supplying to over 1,000 ports worldwide. www.totallubmarine.com
About the Marketing & Services division of Total
Total Marketing Services develops and markets products primarily derived from crude oil, along with all of the associated services. Its 31,000 employees are present in 110 countries and its products and services offers are sold in 150 countries. Every day, Total Marketing Services serves more than 8 million customers in its network of over 16,000 service stations in 65 countries. As the world’s fourth largest distributor of lubricants and the leading distributor of petroleum products in Africa, Total Marketing Services operates 50 production sites worldwide where it manufactures the lubricants, bitumen, additives, special fuels and fluids that sustain its growth.
Total is a global integrated energy producer and provider, a leading international oil and gas company, a major player in low-carbon energies. Our 98,000 employees are committed to better energy that is safer, cleaner, more efficient, more innovative and accessible to as many people as possible. As a responsible corporate citizen, we focus on ensuring that our operations in more than 130 countries worldwide consistently deliver economic, social and environmental benefits.
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