COVID-19 outbreak information These information are provided in good faith and deemed to be correct at the time it was published. As these restrictions may change at short notice, customers should refer to the latest information published by the government of their destination country and contact the local Customer Service Officer for further confirmation.
Port Supply Restriction Status (updated on 2021-07-30):
Deliveries ex-pumped drums are possible only for main grades. For bulk deliveries, the maximum volume per truck is 25,000 litres, minimum is 10,000L per grade. These conditions are applied whatever the product ordered. Bulk deliveries outside these limits subject to inquiry.
APPLICABLE EXTRA CHARGES
Deliveries during public holidays are subject to inquiry and subject to extra charges. Please refer to http://publicholidays.com.my. Deliveries outside listed operation hours are subject to extra charges. Deliveries below the listed working days notice are subject to inquiry and subject to extra charges. In certain cases, extra equipment or manpower are required to complete the delivery and are subject to extra charges. Delivery delays of two (2) hours or more caused by the vessel's crew are subject to overtime and extra charges.
As specified in the General Terms of Sales, the Seller shall not be liable for non-delivery owing to customary or dock holidays or local restrictions and regulations.