Marine lubricants are delivered by road truck or by barge. The use of the barge involves additional charges in most ports. Please refer to the General Terms of Sale of the current International Price List for more information about additional charges.
Working Days Notice
For orders received before 12:00pm (local time of the delivery port) the first working day is the day of the order. At 12:00pm or later, the first working day will be the day after the order. In case vessel's estimated time of arrival (ETA) has not been confirmed, the working days notice shall start only from the date of confirmation of ETA. If the order cannot be agreed (product availability or delay), the first working day will begin once agreement has been reached.
Ex-pumped drums/IBC deliveries is subject to additional fee. Please refer to the General Terms of Sale of the current International Price List for more information about additional charges. Deliveries might be subject to extra charges in the case of not limited to extra local fees, port fees, entrance fees, oil fees, under guarding fees, special consumption taxes, extra charges for icebreaker-hire, extra charges for ferry, extra charges for duties and pallets, special charges during the weekend and/or holidays, antipollution taxes, express deliveries.
International Ports Directory✕
Coronavirus (COVID-19) - Supply / Port restrictions✕
In order to respond to the coronavirus (COVID-19) pandemic, a number of governements and port authorities have issued entry/port restrictions. We are frequently updating our International Port Directory (IPD) information to help provide awareness on the changing supply restrictions by country/port.
Each port has been updated with one of the following color status:
Contact your Customer Service Officer to discuss options.
Contact your customer Service Officer to discuss options.
Please remain in close contact with your Customer Service Officer as the situation may change at short notice.
You can now download the Ports List on the link below:
Information on the Ports list will be updated on a daily basis with the latest information from the relevant authorities.
Please note that this information should be used as a guide only to help interpret the local situation, and port restrictions may change at short notice and at any time. Information is provided in good faith, and is deemed to be correct at the time it is published. Customers should refer to the latest information published by the government of their destination country.
For any questions, please contact your local Customer Service Officer.